Privacy Notice

1. Purpose

Linc Solutions respects the privacy of visitors, prospective customers and business contacts. This notice explains how personal information submitted through this website is collected, used, protected and retained.

2. Information we collect

When you submit a project request we may collect your name, company or organisation, email address, optional phone number, selected project type, project description and your consent to the processing required to respond to the enquiry.

This website is designed not to collect sensitive personal information through its enquiry form. Please do not submit identity numbers, financial account details, health information, passwords, confidential credentials or other unnecessary sensitive information.

3. Why we process information

We use enquiry information to assess your request, communicate with you, prepare a proposal or quotation where appropriate, maintain a business enquiry record, protect the website from abuse and manage subsequent project or service discussions.

4. Legal and privacy framework

Linc Solutions intends to process personal information in accordance with applicable South African law, including the Protection of Personal Information Act, 2013 (POPIA), where applicable to the processing activity.

5. Sharing and service providers

Information may be processed through service providers used to host the website, deliver email, store business records or operate supporting cloud infrastructure. Information is not sold to advertisers. Information may also be disclosed where required by law or reasonably necessary to protect legal rights or system security.

6. International processing

Some cloud or technology providers may process information in other countries. Where cross-border processing applies, Linc Solutions will seek to use appropriate providers and safeguards consistent with applicable legal requirements.

7. Retention

Enquiry information is retained only for as long as reasonably necessary for the enquiry, resulting business relationship, legal or accounting requirements, dispute management and legitimate business record keeping.

8. Security

Reasonable technical and organisational safeguards are used to protect information against unauthorised access, loss, misuse or disclosure. No internet or email transmission can be guaranteed to be completely secure.

9. Cookies and analytics

The initial public website does not use advertising cookies or third-party analytics by default. If analytics or additional tracking is introduced later, this notice and any required consent controls should be updated.

10. Your choices and rights

Subject to applicable law, you may ask about personal information held about you, request correction or deletion where appropriate, or object to certain processing. Requests can be sent to lincsolutions.za@gmail.com. Verification may be required before acting on a request.

11. Enquiry consent

Submitting the project enquiry form authorises Linc Solutions to process the submitted information for the purpose of responding to and managing that enquiry. Withdrawing consent does not necessarily affect processing that is otherwise permitted or required by law.

12. Changes

This notice may be updated as the website, services or legal requirements change. The effective date above identifies the current published version.

13. Contact

Privacy and website enquiries: lincsolutions.za@gmail.com