General Terms & Conditions
1. Website operator and supplier information
This website is operated by LINC SOLUTIONS (PTY) LTD, a South African private company with registration number 2026/578888/07, trading as Linc Solutions. Business address: 33 Rolls-Royce Street, Impala Park, Boksburg, Gauteng, 1459. General email: lincsolutions.za@gmail.com.
2. Acceptance and hierarchy
By using this website, submitting an enquiry or placing an online order you agree to the terms that apply to that activity. A signed quotation, proposal, statement of work, service agreement or other written commercial document may add or vary terms for a specific project. Where it expressly conflicts with these website terms, the signed or specifically accepted project document takes priority.
3. Website information
Website descriptions, examples, demos, estimated delivery windows and indicative prices are general information. They are not a guarantee that a particular feature, integration, delivery date or third-party service will be available until confirmed for the relevant order or quotation.
4. Quotations, scope and changes
Work is limited to the scope accepted in writing. Anything not expressly included is excluded. New pages, new product imports, extra integrations, material design changes, additional environments, custom reports, data migration, new dashboards, changed business rules or work created by a third-party platform change may be treated as a variation and quoted separately.
5. Pricing and payment
Prices are in South African rand unless stated otherwise. Taxes, third-party fees and recurring charges are treated as stated in the order or quotation and as required by law. Linc Solutions may require cleared payment, a deposit or an agreed milestone payment before reserving delivery capacity or commencing work. Overdue recurring services may be suspended on reasonable notice, subject to applicable law and any specific agreement.
6. Customer responsibilities
The customer must provide accurate information, lawful content, timely approvals, suitable access, required credentials, product data, images and other dependencies. The customer is responsible for rights to material it supplies and for reviewing proofs, prices, product descriptions, policies and business information before publication.
7. Intellectual property
Pre-existing templates, frameworks, libraries, reusable components, know-how and development methods remain owned by Linc Solutions or their respective licensors. Ownership or licensing of bespoke deliverables is determined by the accepted quotation or agreement. Third-party and open-source components remain subject to their own licence terms.
8. Confidentiality and security
Each party should use reasonable care with confidential information. Customers must not send production passwords, secret keys or card data through ordinary website forms unless specifically instructed to use an approved secure method. No internet-connected service can be guaranteed to be immune from all outages or security events.
9. Third-party services
Domains, DNS, hosting platforms, email services, payment providers, banks, registrars, external APIs, app stores and telecommunications networks are controlled by third parties. Linc Solutions will use reasonable efforts to configure supported integrations correctly, but does not guarantee third-party approval, verification, settlement timing, uptime, policy decisions, compatibility or continued availability.
10. Support and maintenance
Support, monitoring, backups, content changes, security maintenance, hosting management and response targets are included only where stated in the relevant package or agreement. A defect correction does not include a new feature, redesign, change in business requirements or adaptation to a new third-party requirement unless agreed.
11. Warranties and limitation of liability
To the maximum extent permitted by law, Linc Solutions is not liable for indirect, special or consequential losses arising from customer misuse, unauthorised modifications, inaccurate customer content, third-party failures, external attacks or circumstances outside reasonable control. Any limitation or exclusion applies only to the extent lawfully permitted and does not exclude liability or consumer rights that cannot be excluded.
12. Force majeure and events outside reasonable control
Linc Solutions is not responsible for delay caused by events outside reasonable control, including widespread cloud outages, utility or network failures, cyber incidents, government action, labour disruption, supplier failure, payment-provider or registrar delay, or other comparable events. Affected dates will be adjusted reasonably and the customer will be informed of material impact.
13. Electronic communications and records
Orders, approvals, notices and project communications may occur electronically. Electronic records may be retained as evidence of the transaction and project instructions. A communication requiring acceptance is treated as accepted only when the relevant acceptance is recorded or acknowledged.
14. Governing law
These terms are governed by the laws of the Republic of South Africa. Nothing in these terms limits any mandatory protection under applicable consumer, electronic-transactions or data-protection law.
15. Changes
Linc Solutions may update these public terms for future transactions. Changes do not retrospectively remove rights already accrued under an accepted order or agreement.
Linc Solutions (Pty) Ltd · Registration 2026/578888/07 · 33 Rolls-Royce Street, Impala Park, Boksburg, Gauteng, 1459 · lincsolutions.za@gmail.com
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